Artificial Intelligence (AI) based Receptionist is a smart IVR system that is designed and set in a manner that connects the customers to the right department automatically. The AI-based receptionist is available 24 x7 and can operate efficiently without human intervention. This helps in tracking and monitoring performance and calls in a systematic ad effective manner.
Large and smaller businesses have started implementing AI-based receptionist as it helps in systemizing the process and work in an objective manner to give true performance reports.