Suvega Digital Media offer Cloud Call Center Solutions where calls on cloud phone systems can be attended by agents from their mobile, tablet, PC, or any device. Sales and the customer support team can work remotely and take calls. One can add as many agents as your company needs behind a single number, making it a highly scalable solution.With a live panel, you can remotely supervise your team on the number of calls received, attended, missed, and time spent on calls daily.
For performance check-ups, you can also hear call recordings securely stored on the cloud. It is very easy to implement click-to-call service for your customer-facing team. There is zero Hardware requirement due to its cloud-based dependency and can be deployed instantly with low investment.